Abubakar Isyaku
Account Support Officer
Dutse, NG.About
Highly motivated and detail-oriented professional with a Bachelor of Science in Economics and a National Diploma in Accountancy, bringing a blend of analytical acumen and practical experience in financial operations, administrative support, and customer service. Proven ability to manage resources effectively, streamline processes, and drive efficiency in challenging environments. Eager to leverage strong interpersonal, leadership, and problem-solving skills to contribute to organizational success and deliver exceptional results.
Work
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Summary
Provided comprehensive account support and customer service within a dynamic banking environment.
Highlights
Provided comprehensive account support to a diverse client base, resolving inquiries and facilitating transactions to ensure high customer satisfaction.
Managed the end-to-end process for account openings and updates, ensuring meticulous record-keeping and strict adherence to banking regulations.
Collaborated effectively with cross-functional teams to identify and implement process improvements, enhancing operational efficiency and service delivery.
Contributed to the daily operational flow by accurately handling financial documentation and supporting branch administrative tasks.
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Summary
Provided essential administrative and coordination support to departmental operations.
Highlights
Managed and maintained critical government records and documentation, ensuring data integrity and efficient retrieval for departmental needs.
Provided essential administrative support, including scheduling, correspondence, and resource coordination, to facilitate smooth departmental operations.
Improved inter-departmental communication by acting as a central point of contact, enhancing collaboration and project execution.
Assisted in the preparation of reports and presentations, contributing to informed decision-making processes within the Ministry.
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Summary
Managed cash transactions and financial records in a healthcare setting.
Highlights
Processed daily patient payments and managed cash transactions with high accuracy, ensuring proper financial reconciliation.
Maintained precise records of all financial activities, adhering to hospital accounting procedures and internal controls.
Delivered courteous and efficient service to patients and visitors, addressing payment inquiries and providing necessary financial information.
Supported overall hospital administrative functions by ensuring timely and accurate financial data entry and reporting.
Languages
English
Fluent
Hausa
Native
Skills
Soft Skills
Teamwork, Leadership, Interpersonal Communication, Analytical Thinking, Strategic Thinking, Problem-Solving, Results-Oriented.
Technical & Job-Specific Skills
Account Management, Customer Service, Financial Operations, Data Entry, Record Keeping, Transaction Processing, Cash Handling, Account Opening, Account Updates, AVR Login.
Interests
Hobbies
Reading, Travelling, Football.
References
SLT. Usman Yakubu
Sub Lieutenant, Nigerian Navy. Contact: +2348163512664, +2349041143850
Abdulshakur Kamilu
Lecturer, Jigawa State Polytechnic Dutse. Contact: +2347065651970